What to send and what to expect.

Requesting an appointment

Text Dr Bruno Ros on 0427 293 227 with:

• Your name and location
• The animal and species
• A short description of the concern
• Clear photographs or video where relevant

In some cases, general guidance may be possible by telephone. A telephone discussion cannot replace a veterinary examination when one is clinically required.

Preparing for our arrival

Please have your animal safely contained before we arrive—for example, horses caught and haltered or stabled, and livestock secured in suitable yards. Ensure there is safe, practical access for the veterinary vehicle and equipment wherever possible.

Attending the treatment facility

Attendance at the Tuncester property is by appointment only. The property operates under biosecurity protocols and walk-in visits are not accepted.

Bringing an animal to the treatment facility may be more economical than a mobile visit and can support procedures or ongoing care that are better managed on site.

Opening hours

After-hours care

After-hours services are provided to existing NEEVS clients only and at our discretion.